Support & Help Center

We're here to help you get the most out of our products and services.

Contact Support

Getting Support

At Mothcast Media, we're committed to providing exceptional support to all our customers. Whether you need help with MothPlayer, have questions about our DJ services, or need technical assistance with broadcasting, we're here for you.

Support Resources

📖 Documentation

MothPlayer Getting Started Guide

Comprehensive guide to help you get started with MothPlayer.

✉️ Email Support

support@mothcastmedia.com

Send us an email and we'll respond within 24 hours.

💬 Contact Form

Submit a Support Request

Fill out our contact form for personalized assistance.

Common Questions

How do I install MothPlayer?

Download the installer from our Products page, run the setup file, and follow the installation wizard. Refer to the Getting Started Guide for detailed instructions.

What is the trial period for MothPlayer?

MothPlayer comes with a 30-day free trial. You can explore all features during this period before deciding to purchase.

How do I book a DJ for my event?

Visit our DJ Services page to view our packages and fill out the booking form. We'll get back to you within 24 hours to discuss your event details.

Do you offer custom packages?

Yes! We offer customized solutions for both our broadcasting software and DJ services. Contact us to discuss your specific needs.

Technical Requirements

For MothPlayer system requirements, please visit our Products page.

Still Need Help?

Our support team is ready to assist you with any questions or issues.

Contact Support